Welcome Sticky

Welcome! You've found my Citrix blog (Well, mostly). I try to add new How To articles on XenDesktop, XenApp, XenServer, Citrix StoreFront, Citrix ShareFile, etc., as often as time permits. There is also a collection of troubleshooting articles on all things Citrix

They get put online as soon as I have a free minute

Check back often!

Citrix XenApp - License server not updating on all Citrix servers

Jan
28

A new license server was added, Citrix policy updated, but the new license server isn't being used on all citrix servers even after rebooting the servers. If the license server was entered during the Citrix installation this can cause issues where the license server is hardcoded into the registry. Removal generally doesn't find all entries and even the Citrix policy will not override.

Citrix article with regfix: The article refers to a hotfix or repair being done but a change in license server can also cause this:  

Posted By Chris read more

Citrix XenApp - Video mode/resolution error when launching an application

Jan
28

Users are getting the following error: Video mode/resolution error when launching an application

Environment

  • XenApp 4-5
  • OS Server 2003

Solution

  • Gave additional video memory to each user session. Through farm properties increase the video memory from 5625 to 8192.
Posted By Chris read more

Citrix XenDesktop or XenApp Adobe Flash crashes IE

Oct
15

I ran into a problem recently where a XenDesktop farm's Windows 7 VM's were crashing when visiting sites with Flash - youtube, MSN, etc. etc. The Flash version was 11.8.x.x, XenDesktop version is 5.5.

Items Tried:

Posted By Chris read more

Rebooting a XenDesktop Controller - DDC

Aug
06

I get this question occasionally: "What will happen to my existing user connections if I reboot my XenDesktop Controller?"

Posted By Chris read more

Citrix User Profile Manager Streaming Driver Not Loaded

Jul
29

Issue: User profiles are loading very slowly. Most take 1-4 minutes to load.

Environment: XenDesktop 5, PVS 6.0, UPM 4.1.2, Windows 7 PVS image.

Posted By Chris read more

XenServer Tools Not Installed Error

May
17

Issue: XenCenter Console showing XenServer error on provisioned Services XenDesktop VM's - XenServer tools not installed - in the XenCenter console.

Environment: XenServer 6.1, Virtual Machines provisioned via Citrix Provisioning Services

Posted By Chris read more

Citrix XenDesktop - VMware SDK Connectivity

May
13

Products: Citrix XenDesktop 5.6 and VMware 5.1

Issue: Client was getting error messages when trying to connect his XenDesktop infrastructure to his Vcenter host.

Troubleshooting:

  1. There are no special "things" that need to be installed on the servers themselves. But the connectivity to the Vcenter SDK by default is SSL based. If your Desktop Controller doesn't trust your Vcenter server then the connection won't work. That was the case in this situation.

The Fix:

Posted By Chris read more

Citrix EdgeSight Licensing Grace Period Error

May
13

Issue:

Client getting EdgeSight Error Message: The device "servername" at "IPAddress" has reported Grace Period violations EdgeSight has detected license violations in the payload for the device  "servername" at "IPAddress" . This device is still within the 14-day licensing grace period. Please take corrective action to prevent future violations

Troubleshooting:

Posted By Chris read more

Citrix Excalibur - How To Article - Install, Configure - Part I

May
07

What is this article?

This article is an introduction into Citrix Excalibur. I will go through as many features as possible as well as the installation and configurate of a basic proof of concept site. There will be numerous articles in this series. The other articles in this series are listed at the bottom of this page.

About Excalibur

Posted By Chris read more

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